1. Home
  2. Responsible Gaming
Responsible Gaming

At pk 99 Responsibly Bet Smart — Stay Safe

Betting should be a source of fun, not stress. pk 99 believes that when every player understands their limits, gaming stays enjoyable. On this page, you'll find all our protection tools and responsible gaming guides.

Join Safely FAQ
18+ Only Session Limit Self-Exclusion Deposit Limit
pk 99's Responsible Gaming Commitment

We place every member's wellbeing above wins and losses.

Age verification is mandatory — no one under 18 is permitted to play
Set your own deposit and loss limits
Self-Exclusion — take a break from 7 days up to permanently
24/7 Bangla support — get help instantly whenever you need it
Reality Check — you'll be automatically reminded of how long you've been playing
Access your full betting history at any time
18+
Age Verification
24/7
Support Active
500,000+
Responsible Member
100%
GamCare Approved

Pk 99's Responsible Gaming Tools

Stay in control — all these tools are completely free to use at pk 99.

Deposit Limit
Set a maximum deposit limit — daily, weekly, or monthly. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — that's your built-in safety net.
Financial Control
Loss Limit
Set a cap on how much you're willing to lose within a given period. Once you hit that limit, pk 99 will automatically prevent further betting. Stay within your limits.
Loss Control
Session Time Limit
Decide in advance how long you want to play. When your time is up, pk 99 will notify you and give you the option to log out. Take a break and come back with a fresh mind.
Time Management
Reality Check
Receive a notification every 30, 60, or 90 minutes — with a summary of how long you've been playing and how much you've won or lost. It keeps you grounded and in control.
Awareness
Self-Exclusion
Feel like you need a break? Temporarily or permanently close your account for 7 days, 30 days, 6 months, or indefinitely. You won't receive any promotional messages during the exclusion period. pk 99 respects your decision.
Break Protection
Betting History Review
View your complete betting history at any time. Deposits made, amounts won, amounts lost — everything is displayed transparently. Assess it yourself.
Transparency

Yourself Take the Assessment

Answer the questions below honestly. This is a helpful tool — your responses are completely confidential.

1. Do you bet more to try to recover money you've lost?
No, never Occasionally Often
2. Have you ever borrowed money from family or friends to fund your betting?
Never Happened Once Multiple times
3. Do you feel restless or irritable when you can't bet?
No Sometimes Always
4. Have you argued with family or friends over betting, or kept it secret from them?
No Once Many times
Your risk level—

Problem The Signs Recognize

If you notice any of these signs in yourself or someone you know, seek help right away.

1
Betting Beyond Your Budget
Using everyday living money for betting, or struggling to pay bills and rent.
2
Inability to Accept Losses
Chasing losses by placing bigger bets to recover money — this is the most dangerous habit of all.
3
Playing in secret
Hiding your betting activity from family or people close to you.
4
Loss of Interest in Other Activities
Unable to focus on work, studies, or family responsibilities.
5
Unable to Stop
Being unable to stop playing even when you want to, or finding yourself coming back again and again.
6
Mood Swings
Feeling elated after a win and deeply upset or angry after a loss.

How Using the Tools Do

After logging in to pk 99, go to Settings > Responsible Gaming to access all tools. Any limit you set takes effect immediately.

Steps to Set a Limit
1
Log In to Your Account
Log in to your pk 99 account and click on the profile icon.
2
Open Settings
Go to "Settings" from the menu and click on the "Responsible Gaming" tab.
3
Choose Your Preferred Limit
Deposit, loss, session, or self-exclusion — choose whichever you need.
4
Confirm
Enter an amount or time limit and click "Save" — it takes effect immediately.

Frequently Asked Questions FAQ

Self-exclusion means temporarily or permanently locking your own pk 99 account. Go to Settings > Responsible Gaming > Self-Exclusion to choose 7 days, 30 days, 6 months, or a permanent block. During the exclusion period, no promotional messages will be sent and you won't be able to log in. To reactivate your account, please contact support.

Decreasing your deposit limit on pk 99 takes effect immediately. However, requests to increase a limit take effect after 24 hours — this waiting period is intentional, giving you time to reconsider your decision. Daily, weekly, and monthly limits can each be set separately.

A Reality Check is a pop-up notification that appears at set intervals to remind you how long you've been playing and how much you've won or lost. At pk 99, you can choose your preferred interval — 30, 60, 90, or 120 minutes. When the notification appears, you can choose to continue playing or take a break.

Start by activating Self-Exclusion, then contact pk 99 support — we'll assist you every step of the way. It also helps to talk to someone you trust. Remember, asking for help isn't weakness — it's courage. pk 99 is always here for you.

Contact pk 99 support immediately. We will review the transaction and take the necessary action. Going forward, add a PIN or biometric lock to the pk 99 app on your phone, and always log out of your account on your own device.

Why Responsible Gaming So Important

For many people, betting is as enjoyable as watching cricket or football. But when it spirals out of control, the damage goes beyond money — it can affect your family, relationships, and mental health. pk 99 takes this very seriously.

Responsible gambling means betting within your means, on your own terms, purely for enjoyment. At pk 99, we want every member — win or lose — to walk away with their head held high.

Pk 99 Responsible Gaming Policy

Pk 99 is one of the few betting platforms in Bangladesh where responsible gaming tools are completely free and easy to use. Our policy is clear:

  • No one under the age of 18 may register on pk 99.
  • Every member can set their own deposit, loss, and session limits.
  • You can take a break at any time — no questions asked.
  • If pk 99 notices any concerning behaviour, we will reach out proactively.
  • Your betting history is always fully transparent and accessible.

Build Healthy Betting Habits

Responsible gaming isn't about stopping — it's about playing smart. Here are some simple tips to help you build healthy betting habits at pk 99:

  • Set your budget in advance: Decide in advance how much you want to spend on betting each month, and stick to it.
  • Withdraw your winnings promptly: Think before you re-bet your winnings.
  • Don't bet on emotions: Avoid betting when you're angry, upset, or under the influence.
  • Take regular breaks: Take regular breaks instead of playing for long stretches at a time.
  • Don't make betting your only source of fun: Make time for family, friends, and other hobbies.
  • Accept losses as part of the game: Every bettor loses sometimes — it's part of betting.

Protect Your Family

If someone in your family is betting and you think they need help, please contact pk 99 support. We will review the matter confidentially and take the necessary steps.

Remember — pk 99 wants you to be happy. Your mental wellbeing matters more to us than any bet. If you ever need help, reach out to our support team right away — we're always here for you.

5 Golden Rules of Responsible Betting
1
Only bet money you can afford to lose
2
No system can guarantee a win
3
After a loss, stop and step back
4
Never treat betting as a source of income
5
If it feels like a problem, seek help right away
Need Help?

Pk 99's Bengali-speaking support team is available 24 hours a day. Feel free to reach out about anything related to responsible gaming.

Live Chat — Instant Response
support@pk99.wine

Play Responsibly — Join pk 99 Today

Betting at pk 99 means betting safely. Use all our responsible gaming tools and enjoy the game with peace of mind.

Register Download the App View Bonuses

For 18+ only · Play for fun · Seek help if you need it

বাংলা